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7 years and $182 million dollars later, province’s computer system still a mess

The Opposition New Democrats say a report from BC’s auditor general on the province’s Integrated Case Management System reveals a dysfunctional mess.

The province spent seven years and $182 million to modernize aging computer systems in the social services ministries.

But Carol Bellringer’s report says just one-third of that goal has been reached, and personal information in the system wasn’t fully safeguarded and wasn’t monitored for inappropriate activity.

The project dates back to 2008 with a plan to replace outdated government computer systems used to deliver social programs, including child protection, child-care subsidies and income assistance.

 

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