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Home / 2017 / BC Hydro restores power to customers affected by wildfires

BC Hydro restores power to customers affected by wildfires
credit: BC hydro

BC Hydro restores power to customers affected by wildfires

As Wildfires continue to spread in the province, B.C Hydro crews continue to repair and rebuild electrical infrastructure damage.

Power has been restored to over 49 thousand customers affected by wildfires since July 7th.

BC Hydro has also replaced almost 900 pieces of equipment including:

  • 371 distribution poles
  • 261 spans of wire
  • 159 cross arms
  • 54 transmission structures
  • 51 transformers

BC Hydro recognizes the challenges for everyone affected by the wildfires and recently announced a Wildfire Evacuee Assistance program that provides bill credits to customers who have been evacuated.

In addition to this credit, BC Hydro will work with those customers who have been evacuated or placed on evacuation alert to defer bill payments, waive late payment charges and set up a flexible payment plan.

Customers are encouraged to call BC Hydro’s customer team at 1-800-224-9376 for more information.

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