Today, on Good Medicine with Jay Chalke and T’oila McIntyre…
We learn about the work of the BC Office of the Ombudsperson, highlighting the office’s role in promoting fairness and accountability within public services. They explore the office’s approach to addressing approximately 8,000 complaints and inquiries each year, emphasizing the importance of outreach to Indigenous communities, decolonizing practices, and building trust. While the Ombudsperson’s team is small and the office does not have the authority to make binding orders, it plays a crucial role in investigating issues and providing creative solutions and recommendations to improve public administration. The discussion also focuses on the challenges they face and their efforts to ensure fair treatment by public bodies across the province.
For more information about complaining, check out:
Phone: 1-800-567-FAIR (3247)
Email: info@bcombudsperson.ca
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