Today, on Good Medicine with Jay Chalke and Toila McIntyre…

Jay Chalke and T’oila McIntyre continue their discussion on the BC Office of the Ombudsperson’s role in promoting fairness and driving systemic change in the second portion of this two-part episode. They delve into the power of persuasion in creating long-term change, emphasizing the importance of safe spaces for Indigenous voices to be heard. They also highlight the role of Pathfinders in raising awareness and providing support to individuals navigating the complaint process.

The conversation touches on the office’s commitment to fostering a positive and supportive work environment, as well as the valuable training resources available on their website, including webinars, videos, and educational materials focused on effective complaining, fairness education, and whistleblower protection. While the Ombudsperson addresses around 8,000 complaints and inquiries annually, the team’s focus is on offering creative solutions and recommendations to improve public administration, despite not having the authority to issue binding orders.

Additionally, Jay and T’oila share their personal perspectives on what “good medicine” means to them and discuss the office’s broader efforts to decolonize practices and build trust with Indigenous communities, ultimately striving for a fairer and more inclusive system for all.

For more information about complaining, check out bcOmbudsperson.ca

You can also reach them toll free at 1-888-600-3078
or send them an Email at Addressing_Racism@bcombudsperson.ca